Rebet Terms & Conditions – Malaysia Platform Usage Rules

1Eligibility & Account Registration

To register and use the Rebet platform, you must meet all of the following eligibility requirements:

• You must be at least 21 years old at the time of registration. Registration by underage individuals is strictly prohibited and may be reported to the relevant authorities.
• You must be a Malaysian citizen or permanent resident who can legally access the Rebet platform under the laws of your place of residence.
• You must register your account using accurate, complete, and up-to-date personal information — including your full name, Malaysian identity card number (MyKad), and an active phone number.
• Each individual is only permitted to register and hold one Rebet account only. Registering a second account, whether using the same or different information, is a serious breach of these terms.
• You are not on any active self-exclusion list on any gambling platform, whether self-imposed or mandated by an authority.
• You are not registering on behalf of another person or for any unlawful purpose.

Rebet reserves the right to request identity verification documents (KYC) at any time, including a copy of your ID, proof of residential address and financial documents. Failure to submit the requested documents within the specified timeframe may result in account suspension or closure. All information submitted during KYC is protected under the Personal Data Protection Act 2010 (Malaysia's PDPA).

2Deposits & Withdrawals

Accepted Deposit Methods: Rebet accepts deposits via the following Malaysian payment methods only — FPX (Maybank2u, CIMB Clicks, RHB Now), Touch 'n Go eWallet, GrabPay, DuitNow, Boost eWallet and ShopeePay. The minimum deposit amount is RM 10 and the maximum deposit is subject to the limits set for each payment method.

Ownership of Funds: All funds deposited must be entirely your own and obtained from a legitimate source. You are not permitted to deposit using a bank account, e-wallet, or card that is not in your name. Any breach of this term will result in account suspension and the freezing of funds.

Withdrawal Rules: Withdrawal of winnings is subject to the following conditions:

• The minimum withdrawal amount is RM 50 per request.
• Daily withdrawal limits vary by VIP tier — Silver: RM 5,000; Gold: RM 20,000; Platinum: RM 50,000; Diamond: no limit.
• Withdrawals will only be processed to a bank account or e-wallet registered under the same name as your Rebet account.
• Standard withdrawal requests will be processed within 1–24 business hours. Withdrawals that require additional KYC review may take up to 3 business days.
• Rebet reserves the right to request proof of source of funds before processing withdrawals that exceed a specified amount.

3Bonus & Promotion Rules

Rebet offers various bonuses and promotions to its members from time to time. All bonuses are subject to the following general terms, in addition to the specific terms stated in each individual promotional offer:

• Wagering Requirement: Most deposit bonuses carry wagering requirements of between 5x and 30x the bonus value before winnings can be withdrawn. The exact requirements for each bonus are stated in the relevant offer details under the Promotions section.
• Validity Period: Every bonus has a set validity period. Any unused bonus or unmet wagering requirement within that period will expire automatically.
• Bet Limits While a Bonus Is Active: While any active bonus is in your account, the maximum stake per round or bet is RM 20 unless otherwise stated. Bets exceeding this limit while a bonus is active may result in the bonus and any associated winnings being voided.
• Excluded Games: Certain games may be excluded from bonus wagering requirement calculations, or may contribute at a lower rate. A list of excluded games is included in each promotion's details.
• One Active Bonus at a Time: You may not hold more than one active deposit bonus at a time unless otherwise stated.
• Bonus Abuse Policy: Any attempt to abuse the bonus system — including the use of duplicate accounts, systematic opposing bets, collusion with other players, or any strategy aimed solely at accumulating bonuses — will result in account closure and forfeiture of all bonuses and winnings obtained through such means.

Rebet reserves the right to withdraw, modify, or terminate any promotion at any time without prior notice. Rebet's decision on all matters relating to bonuses and promotions is final.

4Game Rules

All games on the Rebet platform — including slots, Live Casino, table games, lottery, roulette, and Sports Betting — are subject to the individual game rules available within each game, as well as the following general rules:

• Game results displayed in the Rebet system are final. In the event of a discrepancy between the result shown on a player's screen and the record on Rebet's server, the server record shall prevail.
• Any technical faults, server disruptions, or connection issues that occur during an active game session will be handled in accordance with Rebet's policies to ensure accuracy and fairness. In most cases, unsettled bets at the time of the disruption will be credited back to the player's wallet.
• Sports Betting: Confirmed bets are final and cannot be cancelled. Rebet reserves the right to void a bet in the event of a clear error in odds publication or incorrect match information, with a full refund of the stake amount to the player.
• Rebet reserves the right to suspend or terminate any game or market at any time for technical, maintenance, or business reasons.
• The use of software, bots, automated scripts, or any technological tools to gain an unfair advantage in gameplay is strictly prohibited and constitutes a serious violation of these terms.

5Account Termination & Suspension

Closure at member's request: You may request to close your Rebet account at any time by contacting our support team. Any remaining balance in your account (excluding bonus balances that do not meet the qualifying conditions) will be refunded to you via your original payment method within 3–5 business days of your request being processed.

Suspension or Closure by Rebet: Rebet reserves the right to suspend or close any member's account without prior notice if:

• There is evidence or reasonable suspicion of bonus abuse, fraud, money laundering, or unlawful activity.
• Member found to hold more than one registered account.
• The member has failed to meet KYC requirements within the stipulated timeframe.
• The member provided false or misleading information during registration or the KYC process.
• Member found to be using unauthorised software or methods to gain an unfair advantage.
• There are unauthorised chargebacks raised against deposit transactions.

In the event of account closure due to a terms violation, Rebet reserves the right to withhold the account balance pending the outcome of an investigation. Should a violation be established, Rebet reserves the right to forfeit that balance to offset any losses incurred.

6Disclaimer & Limitation of Liability

The Rebet platform is provided "as is" and "as available". While we make every effort to keep the platform running smoothly at all times, Rebet cannot guarantee that the service will always be uninterrupted, error-free or continuously available.

• Rebet is not liable for any indirect, consequential, or incidental losses arising from the use of, or inability to use, the platform, including any loss of anticipated profits.
• Rebet is not liable for any damage or loss arising from a player's internet connection failure, device issues on the player's end, or disruptions to third-party services such as payment providers.
• The decision to use the Rebet platform is a personal choice made by each user. Rebet is not responsible for any financial losses incurred as a result of betting activity on our platform.
• All information on the Rebet platform, including game statistics and betting odds, is provided for entertainment and informational purposes only. It should not be regarded as financial advice or a guarantee of any particular outcome.

7Privacy & Data Protection

Rebet is committed to protecting the privacy and personal data of all its members. The collection, use and storage of your personal data is carried out in accordance with the Personal Data Protection Act 2010 (Malaysia's PDPA) and Rebet's Privacy Policy, which forms part of this agreement.

• The personal data you provide during registration and KYC is used solely for identity verification, account management and relevant legal compliance purposes.
• Rebet uses 256-bit SSL encryption to secure all data transmitted between your device and our servers.
• Rebet does not sell, rent or share your personal data with third parties for marketing purposes without your explicit consent.
• You have the right to request access to the personal data we hold about you, to request correction of any inaccurate data, and in certain circumstances, to request the deletion of your data.

For full details on how we handle your data, please refer to Privacy Policy separately.

8Responsible Gambling

Rebet believes that betting is a form of entertainment and must be enjoyed responsibly. We provide a range of tools to help members stay in control:

• Deposit Limit: You can set daily, weekly or monthly deposit limits in your account settings. Decreases take effect immediately, while increases are subject to a 48-hour waiting period.
• Session Bet Limit: Set a limit on how much you are willing to lose in a single gaming session before the system alerts you or stops the session.
• Self-Exclusion (Temporary): Temporarily suspend access to your account for a period of your choosing — from 24 hours up to 30 days — without permanently closing your account.
• Permanent Self-Exclusion: If you feel that gambling has become a serious problem, you may apply for permanent self-exclusion. Your account will be closed and you will not be permitted to register again.
• Session Time Reminder: Set reminders to appear after you have been playing for a set period of time.

If you are concerned about your own gambling habits or those of someone you care about, please contact the Rebet support team or refer to Responsible Gambling us for more information and support resources.

9Disputes & Complaints Procedure

If you have any complaints or disputes relating to your account, transactions, or game outcomes on the Rebet platform, please follow the procedure below:

• Step 1 — Contact Support Directly: First, contact Rebet's support team via the in-platform 24/7 live chat or by email at support@rebet.club. Please provide full details including your account number, the date and time of the incident, and a thorough description of the issue.
• Step 2 — Internal Review: Our team will conduct an internal review and provide an initial response within 24 hours, with full resolution within 5 business days for most complaints.
• Step 3 — Escalation: If you are not satisfied with the proposed resolution, you may request that your case be escalated to a senior supervisor by clearly stating the reasons for your dissatisfaction.

All complaints must be submitted within 30 days from the date of the disputed incident. Complaints submitted after this period may not be fully processed due to record retention limitations.

10Applicable Law & Jurisdiction

These Terms & Conditions are governed by and interpreted in accordance with applicable law. Any dispute that cannot be resolved through Rebet's internal complaints procedure will be referred to a mutually agreed arbitration body.

By using the Rebet platform, you confirm that you understand and agree that the use of online gambling services may be subject to legal restrictions in the country or region where you are located. It is your sole responsibility to ensure that your use of the Rebet platform is lawful in your jurisdiction.

Rebet does not accept players from jurisdictions where online gambling services are explicitly prohibited under local law. If you access the platform from a restricted jurisdiction, you do so entirely at your own risk, and Rebet will not be held liable for any legal consequences that may arise.

The Bahasa Melayu version of these Terms & Conditions is the official and primary reference. In the event of any discrepancy between language versions, the Bahasa Melayu version shall serve as the definitive reference.